Privacy Policy

Last updated: [2nd March 2026]

Who We Are

Melnic Marine (“we”, “our”, “us”) operates this website and online store.

We sell commercial diving and compressed air equipment to customers in the UK and internationally.

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact details:

Email: admin@melnicmarine.com

Address: Wesham House Farm, Fleetwood Road, Wesham, Preston, PR4 3HD

What Information We Collect

When you use our website or place an order, we may collect:

Name and company name
Billing and delivery address
Email address and phone number
Account login details (if you create an account)
Order and purchase history
Payment information (handled securely by our payment provider)
Technical data such as IP address, browser type and website usage

We only collect information necessary to operate our business and provide our services.

How We Use Your Information

We use your personal data to:

Process and deliver orders
Take and manage payments
Provide customer service and respond to enquiries
Manage your account
Maintain website functionality and security
Comply with legal and accounting obligations
Prevent fraud and misuse

We do not currently send marketing emails or newsletters.

Payments and Website Platform

Payments on our store are processed securely by Stripe. We do not store your full payment card details.

Our website and store operate via Odoo, which securely processes customer and order data on our behalf.

These providers only process data necessary to deliver their services and are required to keep your information secure.

Legal Basis for Processing

We process your personal data under the following lawful bases:

Contract: to fulfil orders and supply products
Legal obligation: for tax, accounting and regulatory compliance
Legitimate interests: to operate and improve our business and prevent fraud

International Customers and Transfers

As we sell internationally, your data may be processed or transferred outside the UK.

Where this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection law.

Data Retention

We keep personal data only as long as necessary:

Order and financial records: typically 6 years (legal/tax requirements)
Customer communications: as needed for support and records
Account information: until deletion or prolonged inactivity

Data is securely deleted or anonymised when no longer required.

Data Security

We use appropriate technical and organisational security measures to protect your personal data, including secure servers, encryption and access controls.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing
Lodge a complaint with the Information Commissioner's Office (ICO)

ICO: https://ico.org.uk

If you wish to exercise any of your rights, contact us at the email above.

Cookies

Our website uses essential cookies to ensure the site functions properly and securely.

We do not currently use cookies for marketing purposes.

You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

Contact:

Melnic Marine